Documents and Visa Services Privacy Policy

Documents and Visa Services may collect information that identifies, describes, or is reasonably capable of being associated with you (“Personal Information”). This Privacy Policy describes our service related to the collection, use, and disclosure of Personal Information by Document and Visa Services and its owners, employees, agents, affiliates and related companies or other companies under common control (the “Company”, “we”,” Our Office”, “Our Website”, “our”, or “us”). The singular term “Website” includes all websites or applications that collect Personal Information that the Company operates that link to this Privacy Policy. This Privacy Policy does not apply to any other website operated by the Company, or to any website operated by third parties.

You may be referred to as “You”, or the “Client”. The terms “You” or, “Client” includes you and any of your owners, employees, partners, independent contractors, subsidiaries, affiliates, attorneys, agents, heirs, and assigns. For the purpose of this Privet Policy, you will be referred to us the “Client” hereinafter. The “Client” refers to the party requesting services as offered from Document and Visa Services.

By using the Website and/or providing us your Personal Information, you signify your acknowledgement of this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use the Website or submit your Personal Information on the Website.

1. INFORMATION WE MAY COLLECT

Personal Identifiers Such as your name, mailing address, email address, phone number, and other contact details.

Business Relationship Data Information about services.

Transaction Data Purchase history, inquiries, and review or consideration history. Financial Account Data Credit card number, bank account information, or other payment information.

Geolocation Data Geolocation data, which may be transmitted to us by your smart phone or other location-aware devices.

Usage Data and Activity When you access the Website, in addition to contact information that you may provide, the Company may collect information about how you use Documents and Visa Services websites and mobile applications. When you request a page from the Website, our servers may log your IP address and certain other information, such as browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Some of this data may personally identify you. However, some of this data may be collected in the aggregate and does not identify you, relate to you, and is not reasonably capable of being associated with you.

Cookies and Other Tracking Devices the Company may store cookies (e.g., locally stored objects) on your computer’s hard drive when you use the Website. These devices are used to help us speed up your future activities or to improve your experience by remembering the information that you have already provided to us. Third parties operating on behalf of the Company and/or its affiliates may also use these devices to provide us with information regarding the use of the Website.

We use cookies for the following purposes:

  • Website Operation. Cookies help us run our site securely and enable basic functions like page navigation. • Functional Cookies. Cookies help us identify trusted web traffic and control data collection when there is high traffic on our site. • Performance and Analytics. Cookies help us analyze how you interact with our site. This enables us to monitor and improve our site performance, services, and your experience. • Advertisements. Cookies allow us to deliver advertisements that are meaningful to you.

If you wish to prevent cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. If you block cookies, certain features on our website may not work. For more information on how you can customize your browser’s cookie setting, please visit the link to your web browser below:

You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s or Network Advertising Initiative’s websites. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.

Social Media Plugins This website uses social media plugins (e.g., the Facebook “Like” button, “Instagram” button) to enable you to easily share information with others. When you visit our website, the operator of the plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the social media website (e.g., Facebook, Instagram) while browsing on our website, the plugins allow that social media website to share data about your activities on our website with other users of their social media website. For example, Facebook Social Plugins allow Facebook to show your likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website. We do not control any of the content from the social media plugins. For more information about plugins from other social media websites, you should refer to those sites’ privacy and data sharing statements.

2. HOW WE USE AND SHARE THE INFORMATION COLLECTED

We may use information collected from you in the following ways:

  • We may use your Personal Information in order to communicate with you about our products and services and those of our subsidiaries, affiliates, parent companies and third-party partners. • In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including, without limitation, personally identifiable information that you provide and other information concerning your relationship with us. • We may transfer your Personal Information to third parties for the performance of services provided to us, including third party providers of services related to the operation and management of the Website, or in connection with the administration and support of the activities noted above. • We may disclose your Personal Information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of the Website.

Our policies and procedures limit access to Personal Information to those with a business reason to know such information. We have put in place reasonable procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot represent, warrant, or guarantee that communications between you and us, or Personal Information stored on our servers, will be free from unauthorized access by third parties, loss, misuse, or alterations.

3. THIRD-PARTY WEBSITES

The Website may contain links or references to other websites outside of our control. Please be aware that this Privacy Policy does not apply to these websites. The Company encourages you to read the privacy statements and terms and conditions of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data regarding your use of the Website or solicit Personal Information. The company does not control and is not responsible for what third parties do in connection with their websites, or how they handle your Personal Information. Please exercise caution and consult the privacy policies posted on each third-party website for further information.

4. CHILDREN’S PRIVACY

Our website is intended for users who are 18 years or older. We do not knowingly collect information from children under 18 years old. If you are a parent or legal guardian and think your child under 18 has given us information, you can email us at info@dvservices.ca  If we learn that we have collected the information of a child under 18, we will delete such information from our records.

5. REVISIONS TO OUR PRIVACY POLICY

We will continue to review and revise our privacy practices and policies as our technology, services, and use of data evolves. We will not retroactively use or share data in a manner that is materially different from this policy without first providing you notice. This Notice is reviewed and updated annually, and we will use reasonable means to inform you of any changes.

6. CONTACT INFORMATION

Should you have any questions or concerns about this Privacy Policy or the collection of information, please email info@dvservices.ca

7. EFFECTIVE DATE OF POLICY

This Privacy Policy is effective and was last updated on September 6, 2021.